Frequently Asked Questions

Frequently Asked Questions

Where Is The Farm At San Benito Located?

The Farm at San Benito is located at  119 Barangay Tipacan 4217 Lipa City, Batangas Philippines.  Its Manila Sales Office is located at  Shop No. 12,  Ground Floor,  The Peninsula Manila, Ayala corner Makati Avenue, 1226 Makati City, Philippines.

How Far Is The Farm From Ninoy Aquino International Airport (NAIA) ?

The drive from the Manila-based airport to the resort is approximately 90 minutes, depending on the traffic. 

Do You Have Private Car Transfers?

Yes, we do have private car transfers.

If you have availed of our private car transfers from the Ninoy Aquino International Airport (MNL), please see the guidelines below:

For Terminal 1 Arrivals: 

After Immigration, collecting your baggage, and clearing with customs, please proceed to Arrival Extension down the ramp to the Duty-Free Counter, where our driver will pick you up.

For Terminal 2 Arrivals:
Please proceed to Bay 14 to meet with our driver upon exiting the Terminal.

For Terminal 3 Arrivals:
Please proceed to Bay 7 to meet with our driver upon exiting the Terminal.

 *Bays/pick-up areas can change without prior notice.

What are the complementary activities at The Farm?

Daily complimentary activities include Yoga, Mandala Flower Meditation, Power Walk, Wellness Talk, Sound Healing, Kid’s Activities, and more.

Are Children Allowed At The Farm At San Benito?

Our  holistic health and wellness sanctuary focuses on optimum well-being and is the perfect haven for adults. But we also welcome children to join their parents or guardians on these life-transformative healing holidays at The Farm

We’ve designed special activities for kids, including the exciting Acqua Kids Therapy at the Acqua Hydrotherapy Sanctuary. Watch as they have a blast splashing around in the water!

Our Kids and Teens’ Wellness Treatments are sure to delight, with a variety  of options. This includes:

 

  • The Little Prince and Princess Body Scrub 
  • The  Purple Bliss Therapy Body Scrub  
  • The relaxing Lullaby Massage 
  • Hilot Musmos and
  • The Rosy Glow Facial  for added glow on those cute faces and a truly rejuvenating experience! 

Our Salon Services also offer Kiddie Manicure and Pedicure services for our younger guests. Treat those adorable little fingers and toes to some pampering!

Teenagers have their own specialized wellness programs that cater to their unique needs.

At The Farm At San Benito, family wellness is our top priority. Join us in this holistic sanctuary and experience true transformation.

Are children allowed to swim in the common and private pools?

Yes, provided that the parents oversee their children. The Farm will not be liable for any danger or risk that may arise from the child’s use of the swimming pool. The parents will be held responsible for all activities their children will do or perform inside The Farm’s premises.

Do you have a kid's menu?

Yes. We are a multi-generational eco-wellness resort catering to all age groups.

Do you have kid’s activities?

Yes. We offer Guided Walk & Visit to the Helifarm, Mandala Flower Meditation, Water Games and Sports, Duck Feeding, Sound Healing, Vegetable Picking, Composting, Functional Fitness for Kids, and Arts/Mind Activity Sessions.

Do you have treatments for the kids?

Yes.

Do you allow senior citizens?

Yes, we are a multi-generational facility. We also offer programs for our elderly.

Is The Farm Safe For Pregnant Women? 

Yes, The Farm offers a variety of meals, treatments, and massages suitable for pregnant women.

Do you allow pets?

Yes. The Farm is a pet-friendly sanctuary. We allow 1 pet per villa for non-pool villas and a maximum of 2 pets for pool villas. Pet fee is at PHP 2,000++ per pet per night which includes dog food, bowl, and pee pad. We appreciate everyone’s help in keeping our grounds clean by picking up after your pets.

What’s your check-in and check-out time?

You may come early to enjoy the facilities and attend complimentary activities however physical check-in and check out is at 3 PM and 12 NN respectively

Can we bring our own food?

Outside food & beverage are not allowed.

Can we cook our own food?

Simple reheating is allowed in the Master Villa, The Lakan, and Mahogany Luxury Villa kitchenettes.

Do you allow day tours and how much?

Yes, Day Tour is PHP 5500 ++

How Many Restaurants Does The Farm Have?

Wellness Cuisine at the Farm supports vegan, vegetarian, and pescetarian diets. Dishes from the property’s food concepts are consciously farmed, plant-based (ALIVE! and PRANA), locally sourced, and organically grown while celebrating the farm-to-table philosophy. 

 

ALIVE! Vegan Restaurant

ALIVE! Restaurant is one of Asia’s first vegan restaurants, recipient of received multiple international awards recognizing its unique and exemplary culinary creations, offering whole food plant-based cuisine. Alive! Restaurant’s living foods gourmet cuisine is rich in phytonutrients, enzymes, and antioxidants that nourish the body while boosting the immune system. Ingredients are grown and produced fresh from the property as The Farm advocates farm-to-table philosophy.

 

PRANA Vegetarian Restaurant

The Prana is influenced by the Ayurveda concept, which has existed for thousands of years. It offers Indian vegetarian dishes bursting with vital life energy by incorporating herbs and spices, part of the healing food concept of The Farm at San Benito, which advocates a plant-based, locally sourced, organically-grown, and farm-to-table philosophy.

 

PESCE Pescetarian Restaurant

PESCE is The Farm’s pescetarian restaurant focusing on health and the longevity of life, taking inspiration from the Mediterranean Blue Zone®️ diet. Its menu consists of organic living foods, like whole grains, fruits, vegetables, and fish, as a source of protein for a complete and balanced meal.  

Blue Zones®️ are longevity hotspots worldwide that reflect the lifestyle and the environment of the world’s longest-lived people.

Can We Use A Drone?

Most of our structures are open, and our suites and villas have glass walls, so they usually do not allow drones to protect and secure the privacy of their guests.

You can, however, secure permission from management before your visit.

What are the accurate map pins going to the property via Google Maps & Waze?

Sharing these accurate map pin links to our property so our visitors can find us easily without any hassle.

These links specify our “119 Bgy. Tipacan The Farm Road” entrance and will not lead them to the back entrance which creates confusion.

Google Map: https://maps.app.goo.gl/DKkBWYY219XaLFqG7?g_st=ic

Waze: Use Waze to drive to The Farm at San Benito, Tipakan, Lipa: https://waze.com/ul/hwdqpnpd8y

For your guidance.

What's the Recommended Attire for The Farm Guests?

We recommend the following attire to ensure comfort and ease during your stay:

Clothing
-Casual and Comfortable – Lightweight, breathable clothing for day-to-day activities (For men: shirts, shorts and pants; For women: maxi dresses, shorts, shirts, skirts, blouses)
-Yoga/Gym Attire – Flexible and comfortable clothing for yoga and wellness classes
-Swimwear – Proper swim attire is required for dipping into your private pools and our public pools
•⁠ ⁠Layers – Light jackets or sweaters for cooler evenings

Footwear
•⁠ ⁠Farm-Friendly Footwear – Bring flip-flops for casual strolls around the resort
•⁠ ⁠Rubber Shoes – Essential for power walking and exploring our beautiful grounds

Enjoy your stay with us in comfort and style.

Are there additional requirements for Foreign Travelers?

Yes.

The eTravel System, a digital single data collection platform for passengers arriving in and departing from the Philippines,  shall be utilized for border control, health surveillance, and economic data analysis.

What is the official website of the eTravel System?

The https://etravel.gov.ph is the only official website of eTravel.

Who are required to register or update in the eTravel?

The following shall be required to register/update in the eTravel System, except foreign diplomats, and their dependents, foreign dignitaries, and members of their delegation, 9(e) visa holders, and holders of diplomatic and official/service passport: Arriving Filipino and foreign crewmembers; Arriving Filipino and foreign passengers; and Departing Filipino passengers.

Do I need to pay to update or register with the eTravel?

No. eTravel regisration/update is absolutely free of charge, hence, it does not collect or require any form of online payment. Beware of fake, fraudulent, or scam websites/entities which require payment upon registration/updating. Please report all those who claim otherwise to the Cybercrime Investigation and Coordinating Center (CICC) through this link: https://cicc.gov.ph/report/

LIFE-CHANGING PROGRAMS

What is Detox?

By detox, we mean the process of freeing our bodies of toxins accumulated due to unhealthy food, stress, and the effects of the polluted environment on the body.

When undergoing detox, we naturally assist the body in eliminating toxic burdens, regaining health balance, and strengthening the immune system to achieve overall physical and mental well-being.

What is Colon Hydrotherapy?

Medical history shows that colon irrigations and enemas are among the oldest healthcare practice to detoxify the liver and cleanse the rectal vault.

These three treatments (Colema, Colonics, and Angel of Water Colon Cleansing) vastly increase the activity and efficiency of protective enzyme systems in the liver and gut, which bind toxins so they can be safely eliminated from the body with the use of warm sterile water under controlled pressure.

What Services Are Given At The Holistic Medical Sanctuary?

At our Holistic Medical Sanctuary, a range of services is offered to provide comprehensive, holistic medical care. Here are some of the services available: 

  • Medical Consultations
    The Holistic Medical Sanctuary provides personalized consultations with experienced doctors and medical professionals.
  • Diagnostic Assessments
    The sanctuary offers various diagnostic assessments and tests to evaluate the health and wellness of guests.
  • Integrative Medicine
    We combine conventional medicine with complementary and alternative therapies. It focuses on integrating different healing modalities to treat the root causes of health issues and promote overall wellness.
  • Detoxification Programs
    These programs may involve fasting protocols, specialized diets, herbal supplementation, hydrotherapy, and other detox modalities to eliminate toxins, enhance organ function, and restore balance.
  • Intravenous Therapies
    These are available to deliver vital nutrients, vitamins, and minerals directly into the bloodstream. IV therapies can be customized based on individual needs.
  • Energy Healing
    We have energy healing modalities to promote healing and balance on a subtle level. These may include Reiki, acupuncture, acupressure, sound therapy, and other energy-based techniques to restore the flow of vital energy and support overall well-being.
  • Mind-Body Therapies
     These therapies may include meditation, mindfulness practices, stress management techniques, guided imagery, and counseling sessions to promote mental clarity, emotional resilience, and inner peace.
  • Healthy Lifestyle Coaching
    Lifestyle coaches offer guidance on nutrition, exercise, stress management, sleep optimization, and other lifestyle factors that contribute to overall health and vitality.
  • Post-Program Support
    We offer post-program support to ensure a smooth transition after completing a wellness program. This may include follow-up consultations, guidance on maintaining a healthy lifestyle, and ongoing support to sustain the benefits achieved during the stay.

What Services Are Offered At The Acqua Hydrotherapy Sanctuary?

The Acqua Hydrotherapy Sanctuary offers a range of treatments and experiences designed to
promote relaxation, detoxification, and rejuvenation.

Here are our popular treatments available at the Acqua Hydrotherapy Sanctuary:

 

    • Steam & Sauna
      Steam therapy helps to open up pores, improve circulation, and promote detoxification through sweating. Dry sauna rooms provide a dry heat experience, which can help relax muscles and induce a sense of calm and well-being.
    • Cold Bucket Shower
      This is a refreshing hydrotherapy experience involving a bucket filled with cold water poured over the body, which helps to invigorate the senses, stimulate blood circulation, and provide a cooling effect.
    • Pressurized Vitality Showers
      This offers a unique hydrotherapy experience with varying water pressures and temperatures, helping to improve blood circulation, reduce muscle tension, and provide a relaxing and refreshing sensation.
    • Vichy Shower
      This shower treatment combines hydrotherapy with massage. Guests lie on a massage table while warm water is showered over their bodies from multiple showerheads suspended above. It promotes relaxation, relieves muscle tension, and enhances the spa experience.
  • Kneipp
    This kind of therapy is based on the principles of hydrotherapy and involves alternating hot and cold-water treatments, helping improve circulation, reduce inflammation, and stimulate the body’s natural healing mechanisms.
  • Flotation Pod
    This treatment offers a sensory deprivation experience where guests float in a specially designed pod filled with warm saltwater, promoting deep relaxation, reduces stress, relieves muscle tension, and enhances mental clarity and focus.
  • Aqua Bed Massage
    This kind of massage combines water therapy with massage. Guests lie on a bed with water jets underneath, providing a soothing massage experience. This treatment helps to relax muscles, improve circulation, and relieve tension.
  • Hydrotherapy Tub
    This kind of water therapy treatment involves soaking in a tub filled with warm water infused with therapeutic ingredients such as herbs, essential oils, or salts. It offers relaxation and rejuvenation and can provide specific benefits based on the chosen ingredients.
  • Rainforest Shower
    This provides a unique shower experience that mimics the sensation of standing under a tropical rainforest, where guests enjoy various water pressures, temperatures, and rainfall patterns, creating a refreshing and invigorating experience.
  • Ice Fountain
    This is a cooling and refreshing experience where guests rub crushed ice over their bodies, helping invigorate the senses, tighten the skin, and promote a feeling of vitality.


These treatments at the Acqua Hydrotherapy Sanctuary are designed to enhance relaxation, promote detoxification, improve circulation, and provide a rejuvenating experience for guests.

It is important to note that availability and specific treatments may vary, so checking with the resort directly for the most up-to-date information and making reservations in advance is advisable.

 

What Services Are Offered In The Healing Sanctuary Spa?

The Healing Sanctuary Spa offers a wide range of services to promote relaxation, rejuvenation, overall health and wellness, and general well-being. 

Here are some of the services available at the Healing Sanctuary Spa:

    • Therapeutic Massages
      The spa offers a variety of therapeutic massages tailored to address specific needs and preferences. These include Swedish massage, deep tissue massage, hot stone massage, aromatherapy massage, and traditional Filipino hot massage. Skilled therapists use various techniques to release tension, improve circulation, and promote deep relaxation.
    • Body Treatments
      These treatments provide indulgent body treatments to nourish and revitalize the skin, including body scrubs, body wraps, and exfoliation rituals using natural and organic ingredients. These help remove dead skin cells, improve skin texture, and enhance overall radiance.
  • Facial Treatments

 The spa offers facials to improve skin health and complexion. using organic products and customized protocols to address individual skin concerns, such as hydration, rejuvenation, detoxification, and anti-aging.

 

  • Hydrotherapy
    Designed to relax and invigorate the body, this includes hydrotherapy baths, hydro-massage pools, and hydro-jet therapies that use water pressure and temperature to promote circulation, relieve muscle tension, and enhance overall well-being.
  • Mind-Body Balance Therapies
    These therapies promote mental and emotional well-being. and may include meditation sessions, guided visualization, breathwork, and sound healing. Guests enjoy a tranquil and nurturing environment to relax, rejuvenate, and restore inner balance.
  • Signature Spa Packages
    These packages are carefully curated to provide a harmonious blend of relaxation, healing, and rejuvenation. may include a combination of massages, body treatments, facials, and other wellness rituals.
  • Wellness Workshops and Classes
    These wellness workshops and classes educate and empower guests on various aspects of well-being.: yoga sessions, meditation workshops, nutrition talks, and self-care practices.  These encourage our guests to incorporate holistic wellness practices into their daily lives.
  • Flower Mandala Meditation
    Discover the transformative power of our mandala flower meditation at the spa. With its captivating collection of overlapping circles, this sacred geometry creates mesmerizing flowers within the mandala, where our visiting tourists can Immerse themselves in a spiritual journey toward enlightenment.

Please note that the specific services and treatments available at the Healing Sanctuary Spa may vary over time. It is recommended to check with our resort or spa directly for the most up-to-date information and to make reservations in advance to secure preferred treatments and appointment times.

Can We Cancel Our Treatments?

Once treatments are booked and settled, they are considered guaranteed. Guests are no
longer allowed to cancel the reserved treatments.